· Safe & Secure payment with:
- MB Reference;
- MB Way;
- Paypal;
- Credit /Visa /Mastercard Cards;

Have questions? Need help? Do you prefer ordering via phone or email?
Get in touch to:
+351 918 803 514 - Esperança Vitória, CEO
info@victoria-handmade.com

We understand the importance of each piece and the value it carries. That’s why our baskets are crafted with dedication and respect for nature, minimizing waste and ensuring exclusivity. Here’s what you need to know about our shipping and delivery process:

• Handcrafted, Made-to-Order:
  Each basket is meticulously handmade just for you after your order is confirmed. Production time ranges from 3 to 15 business days, depending on the current artisanal workload.

• Personalized Delivery Estimate:
  Once your order is confirmed, you will receive an email with a more precise delivery estimate.

• Special Dates:
  If your order is intended for a specific occasion, please mention it in the notes field on the cart page before proceeding to checkout.

• Direct Contact:
  Should you wish to confirm if your basket will arrive on time, you can reach out directly to the artisan, Esperança Vitória, at +351 918 803 514, who will be happy to address your expectations.

• Shipping and Carrier Options:
  Once production is complete, you can check the shipping time for your location on the cart page by entering your postal code. We offer two delivery options:

  • CTT Express (free)
  • FedEx Express (extra fees for urgent deliveries)

We appreciate your support and for valuing the time and dedication that make each basket truly unique.