ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES 

In the case of consumer disputes, the consumer may use the European Online Dispute Settlement Platform available at http://ec.europa.eu/consumers/odr or the following Alternative Dispute Resolution Body:

CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Address: Faculdade de Direito da Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisboa
Phone.: 213 847 484
E-mailcniacc@unl.pt
Webhttp://www.arbitragemdeconsumo.org

For more information consult the Consumer Portal at www.consumidor.pt

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